PRIVACY POLICY

Owner contact email: info@toukido.com

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from http://www.toukido.com (the “Site”).

 

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

 

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. Cookies are used to improve our service to you. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

  • Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.

  • Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

  • Wix Stats is an analytics service provided by Wix.com.

Your Personal Information

  • By filling in the contact form with their Data, the User gives consent for this Site and toukido to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

    • Personal Data collected could include: company name, date of birth, email address, first name, last name and phone number.

    • toukido may ask additional questions to ensure that our website and content we provide is in line with your needs.

  • By registering on the mailing list or for the property alerts the User gives consent for this Site and toukido to add the User’s email address the contact list of those who may receive email messages containing direct marketing and communications.

    • Personal Data collected: email address, first name and last name.

  • Your personal information is stored by a third-party client relations management system, by opting in to either of the above mentioned forms, the User hereby grants consent that your personal information may be store on the above mentioned management system. If you do not wish for your personal information to be stored in a such a management system, please contact us directly on Home | Toukido under the contact section and specify that you do not wish for your personal information to be stored on our third party CRM system. Please note that should your details not be stored on our third-party system, we may not be able to provide you with all our services.

 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and personal data entered by you the User.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the information that we collect generally to communicate with you;

  • To contact you, where requested by yourself, the User, to receive further information on a product or service provided by toukido, by way of email communications, telephonic calls, text messages, or via social media platforms such as but not limited to WhatsApp and telegram;

  • When in line with the preferences you have shared with us, provide you with direct marketing, usually in the form of an email, texted message or via social media platforms such as but not limited to WhatsApp and telegram or advertising relating to our products or services.

 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

 

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.  We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

As described above, we use your Personal Information to provide you with targeted communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

 

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

The Site is not intended for individuals under the age of 12.

DATA BREACH

In the event of a data breach, we will notify you within 72 hours of the breach and the steps taken to resolve the issue.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

CORRECTIONS AND DELETION OF YOUR PERSONAL INFORMATION

Should you have opted in for any of our services, email communications or to be contacted by toukido, by providing any Personal Information and wish for your details to be deleted, please contact us by e-mail at Home | Toukido under the contact section

Should you wish to no longer receive any further email communications from toukido, you can opt-out at any time by clicking the unsubscribe link at the bottom of our emails.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at Home | Toukido under the contact section

This Privacy Policy, together with the cookie acceptance, sets out the general rules and policies governing your use of our website. Depending on your activities when visiting our website, you may be required to agree to additional terms and conditions.

Thank you for your interest in toukido. We hope your visit to our website is pleasant and productive.

COMPLAINTS

Should you wish to lodge a complaint on the use of your personal information, please email us at Home | Toukido under the contact section. Should you feel that your complaint has not been dealt with in a correct matter or if you are not satisfied with the result of your complaint you may lodge an official complaint with the Information regulator by way of email on complaints.IR@justice.gov.za